FAQs

Once a repair has been completed all pumps are tested hydrostatically and run tested to ensure they operate as required.

North Ridge offer a process review which we often recommend during our failure diagnosis stage. Perhaps your process has changed, but your pump has remained unaltered, or the rate at which an application is undertaken, its demands or process liquid has been modified and your unit will not prevail.

North Ridge are here to provide a comprehensive process review, guide the way forward, selecting the most appropriate technology and work together to ensure your process runs uninterrupted, and your outcomes delivered. 

We are here to be as versatile as you need us to be. We are able to disconnect, collect, inspect, repair and return your pump to your works swiftly, ensuring you are without your unit, or back up for long periods of time. Alternatively, you are able to to drop your pump to our works for the repair to be undertaken.  

All repairs are supplied with a 12 Month Warranty on parts that have been replaced, providing recommended interconnecting parts are substituted. Coatings can be applied to improve efficiency, or where lead times may be excessive on urgently required parts, materials can be rebuilt or machined to suit.